Terms of Use and Privacy Policy

Terms of Use

Contracting party
CooperVision Nordic is the sole instigator and sponsor of the Nordic Contact Lens Forum (NCLF) and is thus the contracting party.

Program changes
CooperVision Nordic reserves the right to make changes to the program at any time due to unforeseen circumstances. Any changes to the program will be noted on our website and delegates should check regularly for updates.

Cancellations are non-refundable. You may change the name on the ticket 2 weeks before the event. The change should be made in writing to info@nclf.com.

Special conditions are by law set to individual delegates. If you are an individual delegate and a refund is requested, please contact info@nclf.com.

In case of the whole event being cancelled the money will of course be refunded, and you will be contacted by CooperVision Nordic by email.

Privacy Policy

We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.

We may use your information in the following ways and for the following purposes

To provide you with information, service and support
For example, we might use your information to confirm your registration for an event. If you give us your friend’s information, we will use it to provide services you request from us. Before you give us a friend’s information, please do make sure that you have your friend’s permission to share that information with us.

To send you communications in connection with your transaction and events you attend
For example, we might send you emails about your account or a ticket purchase or ask you if you would like to review an event you attended. We might also contact you about this policy or any of our other policies or terms.

To identify trends and interests
We use your information to get to know what your preferences might be so we can improve our offering to you and so that your experience with us is more relevant and personal. We may combine information we get from you with information about you we get from third parties, including to analyze customer behavior.

To monitor and improve our products, services, and websites
We analyze your information to improve our understanding of you and our customer base in general. We do this so that we can make better decisions about our services, advertising, products and content, based on a more informed picture of how our customers use our current services, and to provide you with a more customized experience. 

To prevent or detect unlawful behaviour or to protect or enforce legal rights
For example, we may use your information to prevent ticket touting, misuse of our intellectual property (e.g. our or our Event Partner’s brands), or fraud (including credit card fraud and fraud we think has happened during a sweepstakes or promotion or at an event) or other crimes.

For security purposes
We may use your information to protect the security of our company, employees, our customers, third parties and/or our/their property (including any events you may attend and our websites) as permitted by law.

For market research purposes
We may contact you as part of market research we are carrying out. You may choose not to participate.

To provide you with tailored advertising and online behavioural advertising
We may work with other companies to show you advertisements we think you may find relevant and useful. This may include advertisements displayed on our own websites or apps, or advertisements from us displayed on other companies’ sites or the content of our emails. The advertisements you see may be based on information collected by us or third parties and/or may be based on your activities on our websites or third party sites. This is often called ‘online or third party behavioural advertising’.

For marketing purposes
Where you’ve agreed, you may be contacted by us by email, text message, telephone or other means with information or offers regarding our upcoming events, products or services (including newsletters). We may also send you information or offers on behalf of other businesses, but when we do this, we do not give those businesses your name and address. Where you’ve agreed to receiving information directly from selected third parties these parties may include charities and retail companies for example, companies offering financial, health, leisure or subscription services.

For photo and video material
By participating at the NCLF & Nordic Optical Awards, all visitors automatically consent to being photographed or filmed and herewith grant the Organiser permission to use these digital images. The Organiser may use these digital images for promotional and/or commercial purposes related to NCLF & Nordic Optical Awards, without any compensation.
In addition, these images may be used by commercial and/or (media) partners. All material will be reviewed and inappropriate, discriminatory or insulting, material will be deleted.

As otherwise permitted by law
In limited circumstances, we may also use your information for other purposes where permitted by law.



If you have any questions or complaints about this policy, or any privacy concerns, or would like to request copies of the information we hold about you, please contact info@nclf.com. Please do not include your credit card number or other financial or sensitive information in your email.